Refund Policy
- Refunds are accepted within 15 days of delivery. If past 15 days, unfortunately we can not issue a refund or exchange.
- To qualify for a return, the item must be in the same package delivered in, same condition you received it, as well as unused.
- Products currently in transit do not qualify for refund until delivered and shipped back to us.
- There are certain situations where only partial refunds are granted (if applicable).
-Any item not in its original condition.
- Damaged or missing parts not due from our error.
- Sale items that are returned will be refunded for the same amount as the sale price. Given that a receipt is provided.
- We only replace items if they are defective or damaged. If an exchange is needed, email us at svongvay2@gmail.com. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.